ANALISIS SISTEM PENGENDALIAN INTERNAL PIUTANG USAHA DALAM MEMINIMALKAN PIUTANG TAK TERTAGIH PADA PT. MANUNGGAL PRIMA SEJAHTERA

Abstract

Credit sales have become an important strategy for companies to increase sales volume. However, credit sales give rise to accounts receivable, which require companies to allocate a certain amount of funds as an investment in receivables. Therefore, accounts receivable require proper management to minimize potential losses arising from uncollectible accounts. The management of accounts receivable is largely influenced by credit policies and collection procedures. One of the important measures in managing receivables from credit sales is the implementation of an effective internal control system to minimize bad debts. This study aims to examine the implementation of the accounts receivable internal control system in minimizing bad debts at PT Manunggal Prima Sejahtera based on the components of the COSO Internal Control Framework. This study employed a qualitative approach with a descriptive case study design. Data were collected through observation, interviews, documentation, and triangulation. The results indicate that the internal control system for accounts receivable implemented by PT Manunggal Prima Sejahtera has been effective in minimizing bad debts. However, several inconsistencies were identified between the actual implementation of the accounts receivable internal control system and the components stipulated in the COSO Internal Control Framework.